Software, learning platforms and digital tools are increasingly used in the classroom and at home. To guarantee high-quality education, the right digital tools must be made available and used.
As an educator, it is difficult to ensure that all students have the right tools. It is important that educators can focus on their main task: teaching, without having to worry about installation or activation problems.
To ensure that students get the most out of their education, it is important that they know how to use, install and activate these tools correctly. In addition, educators and staff should be able to use the right tools and platforms in a targeted manner during the lessons, but also use these digital assets in an accessible way.
The users log in with their login details from school. The system automatically reads which group the user is in. This way, only the tools that this user is entitled to are made available to this user.
All digital tools can be offered through Academic Software: Cloud applications, VDI and installable software etc. Furthermore, they can be licenced and used without the intervention of the ICT service.
The tools are made available on both the school's and students' devices. We ensure that all tools work on every device, regardless of the operating system.
Each software program comes with a step-by-step guide describing the installation and, if necessary, activation of the software. In addition, we offer answers to common software problems via our online Help Centre and provide tutorials.
The user can install and/or activate the application in the same easy way every time, whether it is online tool, a Cloud application or installable software. Licences are automatically allocated in real time, so the user can use the application immediately.
We ensure that all software, including less well-known applications, is made legally available via the platform.
Through the platform, you can ensure that licences are used optimally. As licences are provided via the platform, you know exactly who is using which tools and licences. Moreover, you only need licences for those who actually use the software, as licences are allocated in real time. We ensure that the most favourable licencing models are used.
The end user can contact our multilingual helpdesk directly via chat, email and telephone. We help them install and activate the software. This way, we ensure that everyone can use the tools without burdening internal departments or educators. If necessary, we take over the screen to solve the problem. If our helpdesk staff cannot solve the problem immediately, our product specialists will help the user out.